Despite the fact that this is not the keyfactor to distinguish a dependable shared web hosting supplier from a bad one or a reseller from an actual supplier, being able to call and communicate with a live person is an indicator that you are not using the services of a one-person service provider and that you will be able to reach someone any time you're in need of help. The phone support for website hosting services may range from standard to professional, therefore the problems that can be resolved with a call vary based on the particular service provider. Usually, these matters are simpler and include billing or first level technical issues as more complex matters generally require a support ticket where both you and the administrators can follow what is going on with a particular situation. Nevertheless, being able to call your service provider will save you lots of time and efforts for the multitude of small things which will eventually appear at the time you manage your hosting account.

Phone Support in Shared Web Hosting

If you decide to use one of our Linux shared web hosting, you'll be able to connect with our customer support crew over the phone for 14 hrs every day. We will help you choose the perfect package for your web sites since we are aware that it's better to discuss such issues with a live person. If you already have an account, we will assist you with any kind of sales/billing questions and / or general matters, even with some technical problems which don't involve too much time or escalation to an administrator because it'll be more appropriate to open a ticket for time-consuming problems in order to have the correspondence in a single place. We now have telephone numbers in the US, Great Britain and Australia, so you can call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Hosting

We provide live telephone support 14 hours per day as a part of the support services for each semi-dedicated server plan that we supply. As some issues are more difficult and time-consuming, you may need to open a ticket if you come across such an issue, still for any billing, general or minor technical issues you can always phone us and we'll assist you instantly so as to save you the time you'll have to spend on creating a ticket. Even if you do not have an account yet, you're able to find out if you can host your sites on our advanced cloud platform or you can get any other general information about our semi-dedicated solutions. We now have local numbers in the U.S.A., Great Britain and Australia as well as a worldwide number, so you'll be able to call the one that is nearer to your location.