Help and support Channels

  • Video Tutorials
  • Video Classes

  • You can swiftly learn how to work with our KStar Global Hosting Control Panel with the help of our in–depth video courses.

  • Ticketing System
  • A Ticketing System

  • Our technical support crew is on shift 7 days a week to respond to each of your questions. You will have a response within up to 60 mins following the ticket submission.

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Types of Help and Support

  • Shared Hosting Support
  • Shared Web Hosting Help

  • If you have concerns working with our Linux shared web hosting services or require more resources for your web sites, just let us know and we’ll give you the best guidance.

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  • VPS Hosting Support
  • VPS Hosting Support

  • Need help and support taking control of the SolusVM admin panel? Your VPS is having problems? Let us know, we are all set to assist.

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  • Dedicated Hosting Support
  • Dedicated Web Hosting Assistance

  • You want to update the configuration of your dedicated hosting server? We are at your disposal 24 hours a day to provide support to you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely intuitive and convenient to use. However, if, at any moment, you require assistance, you can trust in our 24/7 tech support service.
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