Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center section incorporated into your Web Hosting Control Panel features a collection of help articles and frequently asked questions. Aimed toward solving any common issue that you might possibly come across, they are written by our support team of knowledgeable technicians.

  • Top quality support service

  • Educational Videos

  • For those who would rather learn how to troubleshoot a typically experienced problem by watching an instructional video, we’ve added a selection of video tutorials to our Web Hosting Control Panel. All the how–to videos are short and easy to comprehend. They offer visual demonstrations of various website administration activities.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 customer care service and a sixty–minute ticket response guarantee. Our expert customer service technicians will be online 24 hours a day to respond to your inquiries and to rectify any issue that you could face. Simply send a tech support request from the Help Center and we will get back to you right away.