Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour reaction guarantee with all our Linux shared web hosting packages, which means each individual advice question you send will be answered to within 60 minutes maximum. Our support crew members are trained to easily deal with any issue and to provide you with quick guidance on any difficulty that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • You can easily contact us 24x7x365 with any query you’ve got in connection with our services. We have got techs present continuously to provide you with guidance anytime required. You can use the ticket system or drop an email whenever you want, or you can pick–up the telephone or use the live chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel delivers a complete knowledge base that’s built–into all parts. In each section, you will find a Help press button that will load for you a variety of step–by–step online classes on how to utilize a certain function or carry out a certain action. Moreover, we have generated mini seminar video tutorials so you can get a better idea of the Control Panel’s interface.