A live chat is a real-time way of communication between a hosting supplier's support crew and its clients. It is an efficient method to receive some info about the web hosting services or get some issue resolved because you are talking with a live representative. The benefits of using a real-time chat service instead of calling or opening a trouble ticket are the lower possibility of errors when you exchange information such as usernames or domain names, the quicker response time since the communication is live plus the fact that you do not have to stay on the chat constantly - you can do another thing while the representative investigates the issue in question. What's more, you're able to join a live chat room from any kind of computer that is connected to the Internet, avoiding the phone charges that you will need to pay when you are calling to a different country.

Live Chat Support in Shared Web Hosting

We supply a live chat assistance service for all of the Linux shared web hosting that we offer and we will assist you with almost everything live. If you do not have an account with us yet, we're able to provide you with more details about the plans in order to help you to pick the most appropriate plan. In case you are a current customer, we are able to assist you with any general or billing matter and with a number of common technical issues, for instance an e-mail address installation in a desktop email client. In case you cannot call us for some reason or you're in some country where we do not have a local phone number, the live chat is the best choice to get in touch with us. Certainly, some matters require more time to investigate and test, which means that you'll have to open a ticket to our technicians, but nonetheless, we're able to save you time and assist you with lots of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We have a live chat service that is designed for all of our future and current customers. In case you are looking for a new website hosting account, you can chat in real time to one of our agents and get more info about our Linux semi-dedicated hosting in order to select the perfect plan for your websites. In case you already own an account with us, we can assist you timely with general, billing and first-level technicalissues. Although in some instances you will have to open a ticket since there are issues that can't be resolved on the live chat, we'll be able to help you with numerous common jobs, like installing an email account in an email client or forwarding one domain name to another one. As a result, you will get prompt support and you will save a long time.